What should I do if I am involved in an accident?

It’s best to report accidents to the police to insure an accurate written report is on file in case problems arise. Write down the names, addresses and phone numbers of the other parties involved and those of any witnesses to the accident.

Who should I contact if there is a problem with the repair?

First, the manager of the shop. – Responsible shop owners and managers stand behind their services and provide warranties which cover their work. They will work with you to solve the problem. If your problem is not resolved contact the claims manager at your insurance company.

Who is responsible for the cost of repairs?

Again, check with your Insurance Company. In most instances you will be responsible for paying an excess. This will need to be paid to the Repairer before you take delivery of your vehicle.

How should I choose a shop to repair my vehicle?

CHECK WITH STANLEYS BODY WORKS FIRST. Properly repairing today’s vehicles is a complex task. It requires precision measuring and pulling damaged components to tolerances measured in millimeters. It also involves restoring paint with factory-like finishes in a climate controlled dust-free environment. And, of course, accomplishing this demands highly trained professional technicians who are experts in their craft.